A Small Pipe Causes Big Trouble in a Saugus Home

It is hard to believe that something as small as a cut-off valve and its failure can cause so much damage. In this house, an upstairs utility sink became the culprit behind extensive water damage throughout the home. Both the upstairs and the downstairs saw water coming down in sheets, creating a full-blown crisis for the homeowners and the existing construction crew. As is evident in the video, ceilings, electrical fixtures, flooring, and cabinets were compromised due to the water leak. When temperatures change, and pipes freeze, the risk of an accident can increase, leaving homeowners vulnerable to the weather's effects.

At SERVPRO, we specialize in the cleanup and restoration of disasters like the one in this house. 

Anyone walking into this disaster zone may be overwhelmed. Still, our team is trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to handle the most challenging jobs. One silver lining to this occasion is that it is “white water,” meaning that it comes from a clean source instead of “black water,” which could come from a toilet, for example, and carries pollutants and waste. 

As our SERVPRO crew arrived at the home, safety was our priority. Once we knew the area was safe to inspect, we addressed each of the issues needing resolution. In cases like these, it is not unusual for our team to set up staging areas where we can dry and restore items and keep them safe until structural issues are addressed. Some furniture and personal possessions may go there, along with articles needing specialty drying solutions.  Aside from extracting the accumulated water, we focus on applying industry best practices to optimize the drying process. For example, hardwood floors like the ones in the video may benefit from drying mats, which create a vacuum seal designed to extract water thoroughly while being mindful of the optimal humidity levels for hardwood. Such treatment may not be suitable for carpets, which may need specialized vacuuming or even a full replacement. Thankfully, our SERVPRO crew has at its disposal industry-grade equipment to tackle the needs of every project.

SERVPRO of Saugus, West Lynn is at your service around the clock whether your water disaster is widespread or localized. Call us at (978) 744-0409 and let us leave your home “Like it never even happened.”