What our Customers say...

Testimonials

Storm damage to our master bedroom had the carpet and drywall needed to be replaced.  SERVPRO technicians helped us with all restoration and repairs. Your team also checked the other rooms for damage too. I’ll make sure to recommend your company.

Thank you for responding so quickly. We feared the damage would have been much more severe because the water was progressing through the house, but your equipment removed it and dried it out quickly. Your technicians worked fast and they knew what they were doing.

The toaster got over heated and started a fire in the kitchen. The curtains caused a lot of soot along the walls. Your technicians used numerous equipment for the smell and soot. SERVPRO proved their point on restoration.

Your Team are great people. The water damage office was in shambles from a burst pipe. We've got our business back up and running from your diligent and dedicated work. I can’t thank you enough.

It couldn’t have happened at a worse time. My company was coming in a week and I had a water line burst in the walls. SERVPRO came to the rescue and made sure my company wasn’t going to miss their vacation.

Your team was professional and friendly. Right on time every day and explained exactly what they were doing. I couldn’t have done it without you. You were there every step of the way. My home was better than ever at the end.

We are used to storms in our area, but this one made a tree fall on the roof and opened a leak. SERVPRO was in the disaster zone within hours. I couldn’t of done it without them. Thanks!

In all my years in property management you are by far the best restoration company I've have ever worked with. The shopping center was destroyed from the storm. We had our tenants back up and running in no time. I’ll make sure to 5 star your company.

Very fast service and reasonable pricing. But in the end I was very informed throughout the entire water restoration process they have so many different types of equipment. Your workers were very nice too. 5 stars for SERVPRO!

We went out for a few minutes and the space heater set the place on fire. SERVPRO and their experienced technicians were at my home within hours. The process was painful but your men made it more comforting.

When water floods your home from a storm. You want to make sure to act quickly and call the right people. SERVPRO has the equipment and workers necessary to work fast so things don’t get worse and at the same time getting it restored.

I was put off cleaning up a slow leak under my kitchen sink for years.  I called SERVPRO due to the smell and mold building up.  You were prompt, professional and removed all of the mold and fixed the smell in no time.  Your technicians were the best!

The water line leaked and caused standing water. Thanks for saving our hardwood floors, and you didn't have to remove them to do it, so really amazing work. Your workers were on time every day. Thanks for all of the help! 

The snow storm caused major damage to my pipes that they burst. I had a flooding issue in my basement. SERVPRO and their equipment came right in and did their job, even better than I expected.

I was in total distress. My personal items were destroyed I thought from the water line leak. Boy was I wrong! SERVPRO came in and worked their magic. I would recommend your company to all my family and friends.

Thanks for saving our hardwood floors, and you didn't have to remove them to do it, so really amazing work.  

Our home actually looks better than before.  You did a wonderful job!  Thank you!

Next time it rains we'll remember to close all the windows.  If we don't, we know who to call!

They brought everything back all clean and completely accounted for.  Everything looks and smells nice and clean and there was no breakage or lost items, so we are really pleased.

Very fast service and reasonable pricing.  Five stars for SERVPRO of Saugus / West Lynn!

We will definitely be adding you to our vendor list and will be calling you if anything like this ever happens again.

The workers were very polite and arrived on time every day. Except for the noise from the equipment which can't be helped, we barely knew they were here.

Your Team are great people. We've got our lives back in order thanks to you!

Your team was awesome with the cleanup.  The house looks like there was never a fire - no odors - nothing!  It looks terrific.

Our home office said to tell you they really appreciate you working around our schedule and getting us back in business so soon!  Thank you SERVPRO!

In all my years in property management you are by far the best restoration company I've have ever worked with.

Thank you for responding so quickly. We feared the damage would have been much more severe because the water was progressing through the house, but your equipment removed it and dried it out quickly.

We appreciate your cooperation in allowing us to continue working while your technicians were cleaning up the water.  They were quiet and courteous.  You helped keep us in business!

Your team was professional and friendly. Right on time every day and explained exactly what they were doing.

You have so far exceeded our expectations with your absolutely first-rate service we are in awe.  Thank you so much for saving our historic home and restoring what we thought was damaged beyond repair. We will be recommending you to our neighbors at our next homeowner's meeting.